Resources 

A Student Support (Re)defined Case Study: the Academy for College Excellence, Fall 2013
Student Support (Re)defined case study for the Academy for College Excellence (ACE).

Excerpts from the Student Support (Re)defined Case Study: the Academy for College Excellence, Fall 2013
Summary of the Student Support (Re)defined case study of the Academy for College Excellence (ACE).

The RP Group’s Student Support (Re)defined Project and the CBD Design Principles, 2014
Completion by Design set out to increase student success and completion by knocking down the barriers that stop students at each stage of their journey to credential completion.

Student Support (Re)defined for Academic Senate for CCC Newsletter, Publication, 2013
Academic Senate for CCC Newsletter sharing the RP Group’s Student Support (Re)defined study.

What Students Say They Need to Succeed: A Recipe for All of Us?: ACCCA, 2013
ACCA article discussing the RP Group’s Student Support (Re)defined study.

Using Student Voices to Redefine Success: What Community College Students Say Institutions, Instructors and Others Can Do to Help Them Succeed, January 2013
Report discussing what students say institutions, instructors, and others can do to help them succeed.

10 Ways Faculty Can Support Students' Success
Handout summarizing top 10 actions students participating in Student Support (Re)defined say faculty can take to support their success.

CCSF Workshop Presentation
Presentation about Student Support (Re)defined.

Student Support (Re)defined in Action: Applying Research-based Support Strategies to Boost Student Success, October 2015
Presentation and/or materials delivered at 2015 Allan Hancock Workshop.

Student Support (Re)defined in Action: Applying Research-based Support Strategies to Boost Student Success, September 2015
IEPI Workshop flyer.

Student Support (Re)definied in Aciton: Applying Research-based Support Strategies to Boost Student Success, September 2015
Presentation delivered at 2015 IEPI San Diego Mesa Workshop.

Student Support (Re)definied in Aciton: Applying Research-based Support Strategies to Boost Student Success, 2015
Presentation delivered at 2015 IEPI San Bernardino Valley College Workshop.

Student Support (Re)definied in Action: Applying Research-based Support Strategies to Boost Student Success, 2015
Presentation delivered at 2015 IEPI Shasta College Workshop.

Student Support (Re)defined in Action: Applying Research-based Support Strategies to Boost Student Success
Presentation delivered at 2015 Laney Workshop.

Student Support (Re)defined in Action: Applying Research-based Support Strategies to Boost Student Success
Presentation delivered at 2015 Canada Workshop.

Student Support (Re)defined in Action: Applying Research-based Support Strategies to Boost Student Success
Presentation delivered at 2015 Canyons Workshop.

Student Support (Re)defined in Action: Applying Research-based Support Strategies to Boost Student Success
Presentation delivered at 2015 Clovis Workshop.

Student Support (Re)defined in Action: Applying Research-based Support Strategies to Boost Student Success
Presentation delivered at 2015 Golden West Workshop.

The Institutional Effectiveness Partnership Initiative, 2015
IEPI Overview.

Institutional Effectiveness Partnership Initiative (IEPI) Workshop Student Support (Re)defined in Action, 2015
IEPI Workshop Agenda.

What is Student Support (Re)defined?, Summer 2014
Student Support (Re)defined aims to understand how community colleges can feasibly deliver support both inside and outside the classroom to improve success for all students.

Success Factors Action Planning Worksheet

Literature Review 3rd Edition, October 2014
RP Group "live" literature review on student support research, particularly focused on existing research examining supports that led to increases in students’ success, particularly for underrepresented student populations. Review also on studies that researched the potential to save money and achieve a return on investment on student supports.

Methodology Updated, Fall 2012

Research Questions for Web (Revised), Feb 2012

Student Survey

Six Success Factors Rating Sheet

Focus Group Protocol

Support from the Student Perspective Poster (Image)
Poster describing (1) the Six Success Factors and (2) how students in our study perceive support; can be enlarged to any size.

Support from the Student Perspective Fall 2013 (Poster)
Poster describing (1) the Six Success Factors and (2) how students in our study perceive support; can be enlarged to any size.

Six Success Factors that Support Student Achievement
Research on community college support indicates that students are more likely to achieve their goals when the Six Success Factors are present.

Six Success Factors that Support Student Achievement (Image)
Research on community college support indicates that students are more likely to achieve their goals when the Six Success Factors are present.

Six Success Factors Graphic
Graphic illustrating the Six Success Factors.

Where the Six Success Factors and Affective Strategies Meet to Support Online Learning, August 2020
Webinar providing new ways to engage and support students in an online environment through affective non-cognitive approaches, strategies, and practices guided by our Six Success Factors.

Student Support (Re)defined + Guided Pathways: How Your Institutional Redesign Can Operationalize What Students Say They Need to Succeed, May 2019
25-minute webinar highlighting Student Support (Re)defined's key findings and themes and showing how implementing the four Guided Pathways pillars helps students experience the Six Success Factors.

ACCRAO Conference Keynote, July 2017
Presentation and/or materials delivered at 2017 AACRAO Technology and Transfer Conference.

Student Support (Re)defined: What Students Say About the Support They Need to Succeed
Presentation delivered at 2015 ASCCC Academy.

Student Support (Re)defined: What EOPS Students Say About the Support They Need to Succeed, October 2014
Presentation and/or materials delivered at 2014 CCCEOPSA Conference.

Student Support (Re)defined: What Students Say Faculty Can Do to Help Them Succeed, March 2014
Presentation and/or materials delivered at 2014 Association of American College and Universities Conference.

SSS Post Conference Discussion Questions, October 2014
(Re)designing for Student Success: Applying Lessons and Resources from Student Support (Re)defined and Completion by Design - Discussion Questions for Overall Key Messages

Student Support (Re)defined: From Research to Action on Your Campus, October 2013
Presentation and/or materials delivered at 2013 Strengthening Student Success Conference.

Student Support (Re)defined: Students’ Perspectives on What Helps Them Be Successful, September 2013
Presentation and/or materials delivered at 2013 CCCCO SSSP Summit.

Key Findings from RP Group Projects: Student Support (Re)defined, Completion by Design, Basic Skills Research Project, and Aspen Prize for Community College Excellence, May 2013
Presentation and/or materials delivered at 2013 CCLC Trustees Conference.

Student Support (Re)defined: Using Student Voices to Redefine Student Support, May 2013
Presentation and/or materials delivered at 2013 AIR Conference.

Student Support (Re)defined: Using Student Voices to Redefine Student Support, April 2013
Presentation and/or materials delivered at 2013 RP Conference.

Student Support (Re)defined: Using Student Voices to Redefine Student Support, March 2013
Presentation and/or materials delivered at 2013 CCLC CEO Conference.

Student Support (Re)defined: Using Student Voices to Redefine Student Support, February 2013
Presentation and/or materials delivered at 2013 Student Perspectives Webinar.

Student Support (Re)defined: What students say about the support they need to succeed, February 2013
Presentation and/or materials delivered at 2013 Statewide Student Senate.

Student Support (Re)defined: Student Perspectives Research Webinar Instructions, February 2013
Webinar instructions provided at 2013 Student Perspectives Webinar.

SSR Umoja Conference, November 2012

SSRSSS Conference, October 2012

Regional Research Convenings: Summary of Participant Discussions and Reflections, Summer 2013
Summary of participant discussions and reflections at 2013 Regional Research Convening.

Student Support (Re)defined: Exploring How to Act on What Students Say They Need to Succeed, April 2013
Presentation and/or materials delivered at 2013 Regional Research Convening.

Student Support (Re)defined: College Team Facilitators’ Presentation, April 2013
Presentation and/or materials delivered at 2013 Regional Research Convening.

College Team Reporting Worksheet, April 2013
College team worksheet provided at 2013 Regional Research Convening.

Participant Worksheet, April 2013
Participant worksheet provided at 2013 Regional Research Convening.

(Re)designing for Student Success: Applying Lessons and Resources from Student Support (Re)defined and Completion by Design, 2014
Research brief summarizing key considerations from two pioneering RP Group projects — Completion by Design and Student Support (Re)defined — for colleges pursuing substantive institutional change.

What Students Say They Need to Succeed: Key Themes from a Study of Student Support, January 2013
Research brief summarizing five key themes emerging from the Student Support (Re)defined research and specific strategies that students suggest may improve their achievement.

Using Student Voices to Redefine Support: What Community College Students Say Institutions, Instructors and Others Can Do to Help Them Succeed, January 2013
Research report detailing findings from the Student Support (Re)defined study, including students' perspectives on how “Six Success Factors” contribute to their achievement, discussion questions to stimulate dialog about these findings, and students' suggestions for action.

Using Student Support (Re)defined's Success Factors to Ensure Student Learning (Guided Pathways Pillar Four), June 2020
Guide highlighting examples of affective, non-cognitive practices and strategies that instructors can incorporate into their classes to help their students experience the six success factors identified in Student Support (Re)defined.

Student Experience Crosswalk: Where Student Support (Re)defined and Guided Pathways Meet, June 2020
Crosswalk that demonstrates how implementing the Guided Pathways pillars can help a college realize the Six Success Factors; provides concrete examples of these intersections on campus and their potential impact on the student experience.

10 Ways Tutors Can Support Student Success, May 2020
Handout summarizing top 10 actions tutors can take to support student success.

Tutor Coordinator Context for 10 Ways Tutors Can Support Student Success, May 2020
Companion resource to 10 Ways Tutors Can Support Student Success recognizing the central role of tutor coordinators in developing tutor training and tutoring programs.

10 Ways Faculty Can Support Students' Success
Handout summarizing top 10 actions students participating in Student Support (Re)defined say faculty can take to support their success.

10 Ways Everyone Can Support Student Success, 2014
Handout summarizing top 10 actions students participating in Student Support (Re)defined say anyone on campus can take to support their success.

Grounding Onboarding in the Student Experience
Guide for examining and redesigning how students experience onboarding based on the Support (Re)defined Six Success Factors framework.

Grounding College Redesign in the Student Experience: A Student-Centered Guide for Institutions (UPDATED February 2020)
Guide for examining how students experience your college based on the Student Support (Re)defined success factors and identifying redesign priorities at the programmatic, division, and/or institutional levels.

Support from the Student Perspective Graphic
Graphic describing (1) the Six Success Factors and (2) how students in our study perceive support.

Support from the Student Perspective Poster (Image)
Poster describing (1) the Six Success Factors and (2) how students in our study perceive support; can be enlarged to any size.

Six Success Factors that Support Student Achievement
Research on community college support indicates that students are more likely to achieve their goals when the Six Success Factors are present.

Six Success Factors that Support Student Achievement (Image)
Research on community college support indicates that students are more likely to achieve their goals when the Six Success Factors are present.

Practically Speaking: Community College Practices that (Re)define Student Support — A Practitioner Primer, Spring 2014
Practitioner primer featuring 23 approaches that demonstrate Student Support (Re)defined's five key themes and Six Success Factors.

What is Student Support (Re)defined, Summer 2014
Description of Student Support (Re)defined study findings and ways to use the research on campus to strengthen student support.

Support from the Student Perspective Poster, Fall 2013
Poster describing (1) the Six Success Factors and (2) how students in our study perceive support; can be enlarged to any size.

Action Guide: Exploring Ways to Strengthen Student Support at Your College, Fall 2013
Guide for facilitating a campus-based inquiry and planning process using results from Student Support (Re)defined.